Unsubscribing Teachers

In this article

N.B. You are only able to unsubscribe teachers if you have Teacher Email Credits as part of your plan.

What is an Unsubscribe?

If a teacher in the Education Data Module (i.e. a teacher that is not one of your contacts) no longer wants to receive your marketing you are obliged to honor that unsubscribe request (it's the law). They can either unsubscribe directly from your marketing by clicking on an unsubscribe link or you can unsubscribe them manually. Once this has happened they become an Unsubscribed Teacher and you should no longer market to them. Once a teacher unsubscribes that's it – they are unsubscribed for good. This means you need to do a really great job of your outreach marketing to them.

Ways of Unsubscribing

There are two main ways of teachers becoming unsubscribed.

1. The teacher receives your marketing and clicks on the unsubscribe link at the bottom of your email. Campus will then unsubscribe them for you and you'll be able to see that they have unsubscribed when you visit their School record.

2. You can unsubscribe a teacher manually by heading on over to their view page, finding the teacher's card and clicking on the Unsubscribe button.

Monitoring Your Unsubscribes

You can go and view your unsubscribed teachers by going to your Settings module (by clicking on the Settings item in the dropdown menu underneath the user picture top right of your screen). Then select the Education Data item in the submenu and then the Unsubscribed Teachers item in the dropdown.

Here you'll see a list of all of your unsubscribed teachers.

N.B. Once a teacher is unsubscribed you cannot resubscribe them.

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