Using 'Free' Gmail For Your SMTP Set Up

Having an SMTP account set up allows you to send one-to-one emails to your Contacts directly from your Campus account without having to switch between your everyday email account (Outlook or maybe Gmail).

Adding an SMTP Account can be and straightforward. Here's our guide on organising your SMTP: https://support.campus-site.com/article/91-organising-your-smtp-details

However some account settings can be a little trickier to set-up, with Google accounts often needing a few added steps in the process. 

Google are protective of allowing third parties to access your account and will try and disallow anything considered to be a ‘less secure app’. You may need to add to some of the settings in your Google account and confirm that Campus is a safe app to access.

Google will protect users with tiered levels of permission. You may have an account with a password and a 2-step verification process - which is all excellent security. If you’re still struggling to connect your Gmail and Campus, there’s a good chance you’ll need to add an ‘App Password’ within your Google account settings. This is you telling Google you're happy to add Campus and Google will generate a unique password just for allowing Campus access.

Step-by-step guide

1. Click to Manage your Google Account and head to your Security settings.

2. Within the Signing into Google options, first check you have 2-Step Verification code enabled. Then click on App passwords.

3. From here you want to select the app and the device for which you want to generate the app password. Click on the small drop down arrow and chose Other and type Campus. Next select the device you will be accessing Campus from (e.g. PC).

4. Google will then generate a 16-digit pass code. (You'll need this new 16-digit code later in Campus set up).

5. Log back into Campus and go through the SMTP set-up process.

6. For the host use: smtp.gmail.com

7. Use your Gmail email address and then use the new 16-digit app code as the password (rather than the password connected to your email address).

8. For ports and security use 587 with TLS.

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